Offering Quality, Reliable, Honest, and Consistent Toronto Home Cleaning since 2006

Satisfaction Survey

So, how did we do?

We know we are only as good as our last cleaning.

We eagerly await client feedback – it’s the best way for us to tighten our ship. Our Cleaning Specialists are waiting to hear from you;
it helps them grow, it helps them improve, it helps them get credit and bonuses where due. In fact, we review it with them twice a month. Further, our office staff would like to know how we did – was administration, client care and billing spot-on?

We want to ensure you adore our service and feel you have been treated like a friend. Don’t be shy, this is how we learn!

YOUR DETAILS
Name*
Email*
Date of Cleaning*
Cleaning Specialist*
RATE YOUR CLEANING
On a scale of 1-5, 1 being poor, 5 exceptional
Please rate the following
Quality of the Cleaning*
(attention to detail)
Reliability of the Service*
(did we show up on-time)
Consistency of the service*
(you received the same quality of cleaning you have come to expect from us)
If you had any special requests, were they handled the way you would have liked?*
Did the Cleaning Specialist go out of their way to impress you?*
(do something a little extra that made you smile?)
Please let us know anything you wish to comment on - positive feedback or constructive criticism pertaining to your cleaning services
RATE CLIENT CARE SERVICES
On a scale of 1-5, 1 being poor, 5 exceptional
Please rate the following
Was our client care quick to respond to your request*
(on the phone, via email, etc.)?
Were you made to feel important and valued during your interactions with us?*
Were your comments, questions, requests or concerns handled effectively when you spoke to someone in the office?*
Please let us know anything you wish to comment on - positive feedback or constructive criticism pertaining to your client care experience.

Satisfaction Survey

So, how did we do?

Quick Links

Subscribe Now!