Clean My Space - Toronto Maid Service


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Quality – we train our staff (HMMs and office staff) to offer clients the best possible service. Be it a phone conversation, an email exchange or the actual cleaning service itself, our staff understand that providing quality to our clients means they keep coming back and tell their friends. It’s in our best interest to always offer the very best quality.

Reliability – why purchase a fancy car if it breaks down all the time? People want to be able to lean on their service provider and clients know they can count on us. This means we keep our commitments, and if we can’t for whatever reason, we make it up to our clients. We are there when we say we will be. We are a business created by well-educated and experienced entrepreneurs who are 100% client-centric. We understand the value of being reliable.

Consistency – Any coffee chain understands what a ‘double double’ means. Imagine going to one and ordering a medium double double, only to be given a small black tea with milk on the side. Clean My Space offers consistency. We are consistent performers, our HMMs are trained the same and monitored and re-trained where necessary to offer clients the same service each visit. Consistency is how we can establish trust and goodwill with our clients. That’s why we use a checklist.

Honesty – Hiring a cleaning service requires a leap of faith. Clients need to know that they can trust their most precious belongings to a company that they can put their faith in. Clean My Space takes the guesswork out of the hiring process. We diligently reference check our HMMs to ensure they understand the value of honesty. Our HMMs are trained and sign off on privacy and confidentially agreements to ensure honesty is maintained at all times. Further, clients can trust us with honest reporting and accurate billing. Should a breakage occur, clients can expect a call from us right away. We don’t keep secrets, we want our clients to know everything pertaining to their service with us.

A Little About Us..

We understand the lifestyle and mindset of the clients we serve. Our clients are busy people who want to spend every waking moment doing what makes their hearts sing. Most clients tell us that cleaning is very low on their list of priorities but a definite necessity. They want a company they can count on.

You asked and we listened.

Our Culture..

Our office staff and Cleaning Specialists alike bring humour, strong work ethics and a desire to achieve goals and continually improve to the table. We encourage personal and professional growth, because we believe when our workers feel well, they perform well. This helps the company grow and achieve its goals.

Clean My Space has evolved into a service which is sought after by many and perfected by few.

Our four pillars, Quality, Reliability, Consistency and Honesty govern everything that we do. That is our mandate; it’s what clients can expect from us.

Our History..

So who’s behind this?

In 2006, Melissa Maker left her corporate job as a banker to start a business. What kind of business, she was unsure. At the age of 24, Melissa knew that hard work would be required to get any business off the ground, regardless of what industry she chose. With no understanding of cleaning, Melissa kept getting the same message everywhere she turned; cleaning was the business to be in. After plenty of research and practice, she started cleaning and launched Clean My Space as a boutique-style service catering to the condo market in the GTA. Melissa had exactly one person working with her at the time and did the cleaning herself to get things going for the first couple of years. The company was but a planted seed. She waitressed during the evenings and cleaned and built CMS during the day.

As the years went on, Clean My Space was able to grow exponentially and hire on even more staff. CMS grew through a variety of media opportunities, trade shows, word of mouth referrals and internet-generated business. Condos were a terrific entry point into the cleaning industry but CMS quickly became a very in-demand service where homeowners, real estate agents, developers, property managers, personal concierges and offices. Hence, Clean My Space decided to open up services to all interested clients and have since migrated from Toronto’s Original Condo Cleaners to offering services to anyone looking for our unique brand of cleaning.

Many times, we get calls and emails regarding a stain, a cleaning conundrum, or a product recommendation. We are so glad and honoured to receive these calls. Consumers, clients, and the media have clearly recognized Clean My Space as true cleaning experts. We are pleased to answer any cleaning questions that you may have!

We have strengthened our training program and standards, and bring an ever-evolving and continual improvement attitude into all of our work. We listen to our clients; we are never too proud to take feedback and incorporate it into our operations. In 2010, the business moved into its second office in Richmond Hill, Ontario after outgrowing its first. Clean My Space plans to move across the country spreading its cleaning joy to every province and territory.

Clean My Space is a successful cleaning company that provides detailed and reliable cleaning and housekeeping to urban and suburban homes across the GTA. CMS caters to the lifestyle of professionals, executives, working families and retirees who are looking for a trusted name to provide relief from household work. Melissa built the company on four pillars she knew clients would require in order to retain service on an ongoing basis: quality, reliability, consistency and honesty.

Keep an eye on us, this bus is going places!

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